With the support of our strong technology architecture, we are confident that the Ai -based automated tool for travel and motor claims will further our objective of providing a differentiated claims management experience to our policy-holders. Roopam Asthana, CEO and Whole Time Director, Liberty General Insurance, stated, "At Liberty, our key focus is to provide superior customer experience and build efficiencies in our processes. With the help of AI, Liberty aims to provide its customers with a seamless, quicker, smarter, and standardized claim management experience.
This platform is integrated with the Liv Mobile App and allows customers to report claims, upload documents and photos, and obtain the settlement status. Additionally, automated tools will help address customer queries 24/7. AI integration will aid in many aspects of claim settlement process, including correct and standardized claim assessment as well accuracy of the settlement amount. Liberty's automated platform deploys algorithms based on AI to process claims with minimal human intervention. Focussed on speed of claims settlement and improved customer experience, Liberty General Insurance, one of the fastest growing General Insurance companies in India, has recently launched an AI -based automated platform for both motor and travel claims processing. Naturally, motor insurance and travel insurance claims are also witnessing an uptick. 10, 2022 /PRNewswire/ - As India recovers post pandemic, the country is witnessing a surge in vehicle sales, road travel as well as air travel.
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